Why was my Mostbet bonus not credited?

If your Mostbet bonus was not credited, usually it means one of the bonus conditions was not met or the bonus has not been activated correctly.

Check these steps:

1. Confirm bonus activation:
   • During registration or deposit, make sure you selected the bonus (sports or casino).
   • In your account, go to “Bonuses” or “Promotions” and see if it shows as active or pending.
2. Check terms and conditions:
   • Minimum deposit amount reached?
   • Correct promo code (if used)?
   • Bonus valid for your country and currency (BDT or your chosen one)?
3. Check time limit:
   • Some bonuses are only credited within a few hours after deposit.
4. Contact support:
   • Open Live Chat or write to support with your login, deposit receipt, and time of transaction.

Tip: Always read the bonus rules on Mostbet before depositing, so you don’t miss any required step.

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