Introduction

These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you and Mostbet regarding your access to and use of the online casino and related services provided under the brand name “Mostbet” (the “Website”, “Platform”, or “Services”). By registering an account, using the Website, or participating in any games, bets, or promotions offered by Mostbet, you acknowledge that you have read, understood, and agreed to be bound by these Terms in full. These Terms apply to all products and services offered on the Website, including but not limited to Slots, casino table games, live dealer games, and any other betting or gaming activities. If you disagree with any provision of these Terms or if any provision is not acceptable to you, you must not create an account or continue using the Services. It is your responsibility to review these Terms regularly, as they may be amended, updated, or supplemented from time to time, and your continued use of the Services following any changes shall be deemed your acceptance of the revised Terms.

Mostbet operates as an online entertainment service, intended only for adults who can lawfully participate in online gambling activities under applicable laws. The Website is not designed for minors, vulnerable persons, or individuals who may be at risk of gambling-related harm, and strict measures are in place to prevent underage gambling. By accessing the Platform, you confirm you are using it for personal entertainment and not for any commercial, professional, or unlawful purpose. You understand that gambling involves financial risk, and there is no guarantee of profit or winnings from any game or bet placed through the Website. The purpose of these Terms is to explain clearly your rights, obligations, and responsibilities, as well as the rights of Mostbet, to ensure a secure, transparent, and responsible gaming environment for all users, including players residing in or accessing the Platform from Bangladesh, subject to local legal restrictions.

Mostbet emphasises responsible gambling, legal compliance, and the protection of player rights as core principles of its operations. This includes implementing tools to help you manage your gaming behaviour, conducting age and identity verification checks, maintaining fair games through certified Random Number Generator (RNG) systems, and safeguarding your personal and financial information. Access to certain products or features may be restricted on the basis of your location, age, or regulatory requirements, and it is your duty to understand and comply with any legal obligations that apply to you. If at any time you feel that gambling is causing you financial, emotional, or social harm, you are strongly encouraged to stop using the Services and to make use of the responsible gambling tools and support resources described in these Terms. By continuing, you represent that you use the Website voluntarily and that you fully accept all the associated risks.

Acceptance of Terms

By ticking the box confirming that you agree to the Terms, by clicking on any button labelled “Register”, “Sign Up”, “Play Now”, “Deposit”, or similar, or by otherwise accessing or using any part of the Website or Services, you are entering into a legally binding agreement with Mostbet. Your acceptance of these Terms signifies that you also consent to the Privacy Policy, Bonus Terms, and any other rules or policies that are explicitly referenced or published on the Website from time to time. In case of inconsistency between these Terms and any other policy on the Website, these Terms shall prevail unless expressly stated otherwise. You must read these Terms carefully before creating an account or placing any wager, as they explain your responsibilities, the conditions under which the Services are provided, and the limitations of liability applicable to both parties.

If you do not agree with any provision of these Terms, you must not proceed with the registration process and must cease using the Website immediately. Your continued use of the Services after any update or modification to these Terms constitutes your acceptance of the revised version. Mostbet reserves the right to modify, suspend, or discontinue any aspect of the Website or Services, including these Terms, at its sole discretion, for reasons such as legal changes, regulatory requirements, technical improvements, or security concerns. Where required by law or where changes are material, Mostbet will endeavour to notify you by email, account notification, or prominent notice on the Website, but it remains your obligation to review the Terms regularly.

By accepting these Terms, you confirm that you are acting on your own behalf and not on behalf of any other person or entity and that you are not using the Website in connection with any unlawful activity. You also confirm that any funds you use on the Website do not originate from criminal, fraudulent, or otherwise illicit sources and that you will not use the Services for money laundering or any other prohibited conduct. If Mostbet has reasonable grounds to suspect that you have accepted these Terms through misrepresentation, coercion, or fraud, or if you breach any provision of the Terms, Mostbet may suspend, restrict, or close your account, withhold funds, and report any suspicious activity to relevant authorities. Acceptance of these Terms further confirms that you understand the risks associated with gambling and that you use the Services entirely at your own risk.

Eligibility & Age Restriction (18+ only)

Use of the Services is strictly limited to individuals who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. By registering an account and using the Website, you expressly warrant and represent that you meet this minimum age requirement and that you are legally permitted to participate in online gambling activities in your country or region of residence. Mostbet takes underage gambling very seriously and implements identity and age verification procedures designed to prevent persons under 18 years of age from accessing real-money gaming services. If Mostbet has any reason to believe that you are under the legal age or that you have provided inaccurate or misleading information regarding your age, your account may be immediately suspended pending investigation and subsequently closed if underage gambling is confirmed. Any winnings obtained while you were underage will be forfeited, and any deposits may be returned to the payment source where legally and practically possible.

Young people and minors are particularly vulnerable to developing gambling-related problems and may lack the maturity and experience to fully understand the financial and psychological risks involved. For this reason, Mostbet applies strict rules, including the prohibition of account sharing with minors, the ban on allowing anyone under 18 to use your account, and cooperation with payment providers and regulators to detect possible underage usage patterns. You are required to keep your login credentials confidential and not to leave your devices or account accessible to minors or any unauthorised third parties. Parents and guardians are strongly encouraged to use parental control tools and device-level restrictions to prevent minors from accessing gambling websites, including Mostbet. If you are a parent or guardian and suspect that a minor has created an account or used the Services, you must notify Mostbet immediately so that appropriate measures can be taken.

In addition to the age requirement, you may only use the Services if it is legal to do so in your jurisdiction. It is your sole responsibility to ensure that accessing and using the Website complies with all applicable laws, regulations, and rules in your country or region, including those that apply in Bangladesh. Mostbet does not provide legal advice and cannot be held responsible if you use the Services in a place where online gambling is forbidden or restricted. By participating in games or placing bets, you confirm that you have obtained any necessary permissions and that you do not reside in a restricted jurisdiction, as further detailed in these Terms. Mostbet reserves the right to request proof of age and identity at any time and to block access to the Website for persons located in or associated with restricted territories.

Account Registration

To use the real-money features of the Website, you must complete the account registration process and create a personal user account (the “Account”). During registration, you will be asked to provide accurate and complete information such as your full name, date of birth, country of residence, valid address, mobile number, email address, and any other data required by Mostbet for identification and compliance purposes. You agree to keep your account information up to date and to promptly notify Mostbet of any changes to your details, including contact information, to ensure continuous access to important communications and fulfil regulatory obligations. Only one account per individual is allowed, and you must not create or use multiple accounts, whether for the purpose of abusing bonuses, evading restrictions, or any other reason. If Mostbet detects duplicate accounts or suspects that multiple accounts are being used by the same person, it may close the additional accounts, cancel bonuses, void winnings, and in cases of abuse, close the primary account as well.

As part of your registration, you will create a secure password and, if applicable, choose security questions or enable additional authentication methods. You are solely responsible for safeguarding your login credentials and must not share your username, password, or access details with any third party, including friends or family members. Any activity that occurs under your Account will be deemed to have been carried out by you, and you will be fully responsible for any losses, charges, or consequences resulting from unauthorised use of your Account, unless such unauthorised use is directly caused by Mostbet’s failure to employ reasonable security measures. If you suspect that your Account has been compromised, or that your login details are known to someone else, you must immediately change your password and notify Mostbet’s customer support so that necessary security checks and protective actions can be undertaken.

To comply with legal, regulatory, and anti-money laundering obligations, Mostbet may conduct identity verification (Know Your Customer or “KYC”) procedures at any time, both during registration and while you use the Services. You may be required to submit documents such as a copy of your passport, national ID card, driving licence, utility bill, bank statement, or other acceptable forms of identification and proof of address. In some cases, you may also be asked to verify your payment methods or provide information about the source of funds used for gaming. Failure to provide accurate and valid documents, or any attempt to submit forged or altered documents, will lead to the suspension or closure of your Account and may be reported to relevant authorities. Until the verification process is fully completed, Mostbet may limit your ability to deposit, withdraw, or participate in specific promotions.

Mostbet reserves the right to reject any registration or close any Account at its sole discretion, without the obligation to provide a detailed explanation, provided that such action does not violate applicable consumer protection or regulatory standards. Common grounds for rejection may include, but are not limited to, failure to meet age or eligibility requirements, prior self-exclusion, suspected fraudulent activity, breaches of these Terms, or residency in a restricted jurisdiction. If your Account is closed, Mostbet will typically return any remaining real-money balance, minus any applicable fees or adjustments related to bonuses or fraudulent activity, unless prohibited by law or by a regulatory directive. You acknowledge that account registration and access to the Services are privileges and not rights, and that Mostbet must adhere strictly to compliance obligations which may require it to limit or terminate access to some users.

Deposits & Withdrawals

Once your Account has been registered and, where applicable, verified, you may deposit funds to participate in real-money games and withdrawals of your eligible balance may be requested, subject to these Terms and any additional banking rules specified on the Website. All financial transactions must be processed through payment methods that are in your own name, such as your personal bank account, mobile wallet, card, or other payment instruments accepted by Mostbet. You agree not to use any payment method that belongs to a third party without their explicit consent and without Mostbet’s prior approval, and you acknowledge that using a payment method that is not yours may lead to transaction reversal, Account suspension, and investigation for possible fraud or money laundering. It is your responsibility to ensure that you comply with any laws that apply to online payments in your jurisdiction, including currency exchange regulations and payment service restrictions which may apply to users in Bangladesh.

Deposits are credited to your Account balance once confirmed by the payment provider and Mostbet’s systems, but in some cases, there may be delays due to technical, banking, or regulatory processes. Minimum and maximum deposit amounts may apply and can vary depending on the payment method used; such limits will be indicated in the cashier section of the Website. You must not attempt to deposit more than your available funds or credit limit, and you agree not to request chargebacks, payment reversals, or dispute transactions without valid grounds. Unjustified chargebacks or disputes may be treated as a breach of these Terms, and Mostbet may seek to recover any resulting losses or costs from you. Mostbet also reserves the right to charge reasonable processing fees for certain deposit or withdrawal methods, which will be clearly disclosed where applicable.

Withdrawals of winnings and other available funds are subject to verification, anti-fraud checks, and compliance with wagering requirements associated with bonuses or promotional offers. Before processing a withdrawal, Mostbet may request additional documents or conduct enhanced due diligence, particularly in cases of substantial wins, unusual patterns of play, or where required by law. Withdrawals will generally be processed through the same payment method used for depositing, where this is possible and permitted by the provider and regulations. Processing times for withdrawals may vary depending on the payment option selected, internal security checks, and external banking processes, and Mostbet cannot guarantee exact timeframes, although it will make reasonable efforts to process requests promptly.

If a withdrawal request is subject to wagering requirements that have not yet been fully met, or if the funds in question are linked to suspected fraudulent activities, money laundering, bonus abuse, or breaches of these Terms, Mostbet may refuse, delay, or partially process the withdrawal. In certain situations, Mostbet may freeze your Account pending further investigation or seek clarification from the relevant payment provider or authorities. It is your responsibility to monitor your Account balance and transaction history and to report any discrepancies or unauthorised transactions to Mostbet without delay. If you fail to notify Mostbet about a suspected error within a reasonable time, you may lose the right to dispute that transaction. Mostbet does not provide credit and you must not attempt to spend more than your current Account balance.

Payment Methods Table

The following table is an illustrative overview of typical payment methods that may be supported by Mostbet, subject to availability in your region and compliance with local laws, including in Bangladesh. Specific methods, limits, and conditions can change over time and may differ depending on your location, verification status, and currency. You must consult the cashier section of the Website for the most up-to-date information before making transactions.

Mostbet may add or remove payment methods at any time based on technical, commercial, or regulatory considerations. Some methods might not be available to users from certain countries or to users who have not completed full identity verification. You are solely responsible for any charges, fees, or currency conversion costs imposed by your bank, card issuer, or payment institution when using the Services. By initiating any transaction, you confirm that you understand and accept the associated conditions and processing times. In the event of a dispute regarding a transaction, Mostbet’s records shall be considered conclusive evidence of the details, subject to correction in case of proven technical error.

Bonuses & Promotions

Mostbet may, from time to time, offer bonuses, free spins, cashback, loyalty rewards, promotional credits, and other incentives (collectively referred to as “Bonuses”) to both new and existing players. All such Bonuses are subject to specific terms and conditions (“Bonus Terms”) which supplement, and are in addition to, these general Terms. You must read and understand the applicable Bonus Terms before accepting or activating any promotional offer, as they will outline critical aspects such as wagering requirements, qualifying deposits, game restrictions, maximum bet limits, time validity, and withdrawal conditions. By accepting a Bonus, you confirm your agreement to abide by both these Terms and the relevant Bonus Terms, and you agree that failure to comply may result in forfeiture of the Bonus and any associated winnings. Mostbet reserves the right to modify, suspend, or withdraw any Bonus at any time, including for individual users, provided such actions do not unduly disadvantage players who have already entered into a promotional agreement under clearly stated conditions.

Bonuses are generally intended for recreational play and must not be abused by using strategies which are designed solely to extract value with minimal risk, such as colluding with other players, placing opposite bets, or deliberately playing low-risk bets to complete wagering requirements. Mostbet may consider such behaviours to be “bonus abuse” and may, at its discretion, remove Bonuses, void winnings, confiscate funds derived from abusive activities, and in serious cases, close the Account of the offending player. Only one Bonus can usually be active at a time unless the Bonus Terms explicitly allow stacking or concurrent promotions. Certain games may contribute differently towards wagering requirements; for example, Slots may contribute 100% while table games or live dealer games may contribute a lower percentage or not at all. Details about each promotion’s contribution rules will be presented within the specific offer.

Some Bonuses may be restricted based on location, payment method, or player status (for instance, VIP level or previous activity). Players from certain jurisdictions, including some that restrict online gambling, may not be eligible for particular promotions. Additionally, depositing using certain payment methods may exclude you from receiving a Bonus if stated in the Bonus Terms. Any attempt to circumvent such restrictions by using VPNs, proxy servers, false information, or multiple accounts will be considered a serious breach of these Terms. In such instances, Mostbet may cancel Bonus eligibility, reverse promotional funds, and apply other protective measures deemed necessary to uphold fair play and legal compliance.

To withdraw funds linked to a Bonus, you usually must fulfil all wagering requirements, meaning you must wager a specified multiple of the Bonus amount, the deposit amount, or both, within a defined time frame. If you request a withdrawal before meeting these requirements, or if the wagering period expires, any remaining Bonus and possibly associated winnings may be removed from your balance according to the Bonus Terms. It is your responsibility to track your wagering progress and to understand how bets are allocated between your real-money balance and your Bonus balance. Mostbet provides interfaces and reporting tools to help you monitor these details, but you must also review the terms yourself to avoid misunderstandings. If you believe there has been an error in the application, calculation, or settlement of a Bonus, you must contact customer support promptly with full details.

Game Rules

Mostbet offers a variety of gaming products, including but not limited to Slots, virtual games, table games such as roulette, blackjack, and baccarat, poker variants, and live dealer casino games. Each game or category of games is governed by specific rules that determine how the game is played, how bets are accepted, the possible outcomes, and how winnings are calculated and paid. These rules may be provided within the game interface, via a help or information section, or as a separate rules document accessible from the Website. By participating in any game, you acknowledge that you have read and understood the applicable rules and agree to play strictly in accordance with them. If you are unsure about any aspect of a game, you must refrain from playing until you have obtained and understood the relevant information.

All bets placed via the Website are considered final and binding once they have been accepted by Mostbet’s servers and confirmed on your screen or in your bet history. It is your responsibility to ensure that you select the correct stake, game round, and option before confirming a bet, as Mostbet cannot generally cancel or adjust bets after they have been accepted, except where a technical error, malfunction, or other exceptional circumstance is clearly demonstrated. In the event of a technical fault that affects a game round, such as game interruption, loss of connectivity, or a system malfunction, the relevant game’s rules and Mostbet’s policies will determine whether the affected round is voided, re-played, or settled based on recorded outcomes. Mostbet will make reasonable efforts to ensure accurate game outcomes and real-time balance updates, but in case of discrepancy between the displayed result on your device and the result recorded by the game server, the latter shall prevail.

Some games, especially live dealer tables, may be operated by third-party providers under licences held in various jurisdictions. In such cases, additional rules and procedures of the third-party provider may apply, and you agree to be bound by those rules where relevant, in addition to these Terms. Mostbet is not responsible for any changes in game rules imposed by such third-party providers, but will ensure that the applicable rules remain accessible and transparent. For tournaments, leaderboard competitions, and special events, specific additional rules regarding entry eligibility, scoring, prize distribution, and disqualification criteria will be published, and participation in such events constitutes acceptance of those rules. You must follow any instructions given by live dealers or game hosts in live casino environments, and any abusive, disruptive, or inappropriate behaviour may result in exclusion from games and further disciplinary action.

You are required to use the games in a fair and honest manner and must not attempt to manipulate or influence the outcome of any game by using software tools, bots, exploits, cheating methods, or collusion with other players. Mostbet monitors gameplay and betting patterns using automated systems and manual review processes to detect suspicious activity, unfair advantage techniques, or violations of game rules. If Mostbet reasonably believes that you are involved in cheating, exploitation of errors, collusion, or any other prohibited conduct, it may void existing bets, withhold or confiscate winnings, suspend or close your Account, and report such behaviour to regulatory and law enforcement authorities. You agree to cooperate with any investigation relating to your gameplay and to provide any information reasonably requested by Mostbet.

Fair Play & RNG

Mostbet is committed to providing a fair and transparent gaming environment in which all players have an equal and unbiased chance of winning, subject to the inherent randomness and house edge of each game. To this end, the outcomes of digital casino games, such as Slots and certain table games, are determined by Random Number Generator (“RNG”) technology. This RNG is designed to produce unpredictable, non-repeatable sequences of numbers which are used to define game results in a way that cannot be influenced by the player, Mostbet staff, or third parties. The RNG and associated systems are regularly tested, audited, and certified by independent testing laboratories where required by applicable licensing regulations.

The fairness and integrity of live dealer games, where actual physical equipment such as cards, wheels, and dice is used, are ensured through strict operational controls, surveillance, and regulatory oversight applied by the third-party providers who host these games. Mostbet cooperates with such providers to ensure that games are conducted honestly, that employees are trained in anti-fraud and responsible gaming practices, and that physical equipment is properly maintained and inspected. While statistical variance means that short-term results can vary significantly, over the long term, game outcomes will align with the expected return-to-player (RTP) percentage and house edge defined by the game design. RTP information for many games may be displayed in the game’s information section and may be updated from time to time as games are modified or replaced.

Players must understand that no system, strategy, or method can guarantee consistent wins in games based on RNG or chance, as each outcome is independent of previous results, except where game rules specify otherwise (for example, certain card counting situations in physical card games, which are not typically applicable online). Any claim that a particular pattern, technique, or software tool can reliably overcome the house edge or manipulate outcomes is misleading and should be rejected. Mostbet strongly discourages players from purchasing or using third-party tools that claim to predict game results or ensure profits, as these are often fraudulent and may compromise your security. Use of any such tools in connection with the Website is strictly prohibited and may result in Account closure and confiscation of funds.

In rare cases, software or hardware malfunctions, connectivity issues, or configuration errors may affect the proper operation of games. If a malfunction occurs, all affected bets and game rounds may be voided, or the game may be restored to its last known correct state, in accordance with the terms of the game provider and applicable regulations. Mostbet will not be responsible for any direct or indirect loss resulting from technical failures originating from your internet connection, device, or local software, but will assist you to the best of its ability to clarify outcomes and restore fair play. If you suspect a game is not operating fairly or believe you have experienced a technical fault, you must immediately stop playing that game and contact customer support with a detailed explanation and, if possible, screenshots or recordings.

Responsible Gambling

Mostbet recognises that while gambling can be an enjoyable form of entertainment for many people, it also carries risks, including the potential for financial harm, emotional distress, and the development of problematic or addictive behaviour. As part of its commitment to responsible gambling, Mostbet provides a range of tools, information resources, and support options to help you manage your gaming activity in a safe and controlled way. You are strongly encouraged to use these features proactively, particularly if you notice any signs that gambling is becoming more than a form of leisure. Such signs may include chasing losses, spending more time or money than you can afford, neglecting personal or family responsibilities because of gambling, or feeling anxious, depressed, or guilty about your gambling behaviour. If you recognise any of these indicators, it is essential to take action early.

Mostbet offers responsible gambling tools such as deposit limits, loss limits, wagering limits, session reminders, time-outs or cooling-off periods, and self-exclusion, which you can configure through your Account settings or by contacting customer support. These tools are designed to help you budget your play, restrict your access when necessary, and maintain awareness of the time and money you spend on gambling. All limits and self-exclusion measures are applied in good faith, but their effectiveness also depends on your commitment to using online gambling responsibly and not attempting to circumvent the restrictions. For example, you must not create new accounts or use alternative details to bypass a self-exclusion or limit you have set for yourself. Mostbet may take reasonable steps to detect and prevent such attempts, including blocking linked accounts and cooperating with payment providers where appropriate.

Education is a vital part of responsible gambling, and Mostbet provides information on the Website about how gambling works, the randomness of outcomes, and the importance of treating gambling as entertainment rather than as a way to make money or solve financial problems. You are advised to set a clear budget for gambling, to use only disposable income that you can afford to lose, and to avoid borrowing money for the purpose of gambling. It is also recommended that you take regular breaks, balance gambling with other activities, and refrain from gambling when under the influence of alcohol or other substances that may impair judgment. Mostbet encourages you to discuss any concerns about gambling with trusted friends or family members and to seek professional help if needed, as detailed below.

Players under 18 are not permitted to use the Services, and responsible gambling includes actively protecting minors and vulnerable individuals from exposure to gambling content. Parents and guardians should monitor the online activities of minors under their care and may use parental control tools, content filters, and device-level restrictions to block access to gambling websites, including Mostbet. You must never allow a minor to use your Account or watch you gamble with the intention of encouraging them to participate when they reach adulthood. If you are aware that an underage person is using or has used the Website, you must report it immediately so that Mostbet can take appropriate enforcement and protective measures. Protecting young people from gambling-related harm is a shared responsibility, and your cooperation is essential.

Tools & Features (table)

The table below summarizes the main responsible gambling tools available to you on the Website. Availability and exact implementation of these tools may differ based on jurisdiction and regulatory requirements.

Mostbet will process your requests to activate or modify responsible gambling tools as soon as reasonably practicable. Reductions in limits or extensions of self-exclusion may take effect after a cooling-off period to ensure decisions are well considered. You should log out after setting serious measures like self-exclusion and avoid any attempt to re-access until the chosen period expires. If you require assistance in understanding or applying any responsible gambling features, you can contact customer support, who are trained to guide you sensitively and confidentially.

Support Resources

If you believe you or someone close to you is experiencing gambling-related harm, it is important to seek professional assistance in addition to using Mostbet’s internal tools. The Website may provide contact details and links to reputable support organisations, such as independent counselling services, gambling support hotlines, and financial advisory bodies. These organisations are typically staffed by professionals or trained volunteers who can provide confidential advice, self-assessment tools, and referral to further support, including in-person treatment where appropriate. While specific services may vary by country and region, examples include general “Problem Gambling Support Centres”, “National Gambling Counselling Services”, and “Independent Gambling Helplines” that operate online, by phone, or via live chat. You should choose services that are recognised and trusted within your locality, including any available within Bangladesh or broader international online counselling platforms.

Mostbet encourages you to undertake self-assessment tests, which can help you evaluate whether your gambling behaviour is within healthy limits or may be indicative of a problem. Such tests typically ask about your habits, emotions, and financial situation related to gambling and can provide guidance on whether you should consider reducing your play, seeking advice, or implementing stronger protective measures like self-exclusion. You are also advised to talk openly with family members or close friends, as they may notice changes in your behaviour and can offer support and perspective. If you are facing financial difficulties due to gambling, you may wish to consult independent financial advisory services or debt counselling organisations to create a plan for regaining control of your finances.

Mostbet’s customer support team can provide information on responsible gambling and direct you to external resources, but they are not professional therapists or financial advisors. Their role is to help you understand and use responsible gambling tools and to respond appropriately to signs of potential harm, including suggesting self-exclusion if they reasonably believe it is in your best interest. By using the Services, you acknowledge that you retain ultimate responsibility for your gambling behaviour and for seeking appropriate professional help when required. Mostbet will treat all communications regarding problem gambling with the utmost confidentiality, subject to any legal obligations to disclose information to regulators or other authorities.

Prohibited Activities

You agree that you will not engage in any prohibited activities while using the Website or Services. Prohibited activities include, but are not limited to, attempting to register or use the Services if you are under 18, impersonating another person, providing false or misleading information, or creating multiple accounts. You must not use the Services for any unlawful purpose, including money laundering, fraud, terrorist financing, or any activity that violates applicable laws or regulations in your jurisdiction or those governing the operations of Mostbet. You are also prohibited from using automated tools, bots, scripts, or any other non-human means to access the Website, place bets, or interact with games. Any attempt to manipulate game outcomes, exploit software bugs or glitches, or circumvent security measures constitutes a serious breach of these Terms.

You must not engage in collusion with other players or third parties in a manner that gives you or others an unfair advantage over other participants or over the house. Collusion includes sharing card information, coordinating betting patterns, or using any form of communication to influence game outcomes in your favour. Additionally, you are prohibited from interfering with or disrupting the normal functioning of the Website, servers, or networks connected to the Services, including by transmitting viruses, malware, or engaging in denial-of-service attacks. Any access or attempt to access areas of the system not intended for public use, or to obtain source code, algorithms, or other proprietary information, is strictly forbidden.

Harassment, abuse, or inappropriate behaviour toward Mostbet staff or other players is not tolerated. This includes offensive language, threats, discriminatory remarks, or any behaviour that creates a hostile environment in live chat, email correspondence, or live dealer interactions. Mostbet reserves the right to record interactions for quality assurance and security purposes and may use such records to investigate allegations of abuse or misconduct. If you are found to be engaging in unacceptable behaviour, your access to customer support, chat facilities, or specific games may be restricted or removed, and your Account may be suspended or closed.

Any funds gained through prohibited activities, including but not limited to fraud, collusion, or exploitation of technical errors, may be voided or confiscated, and Mostbet may seek to recover bonuses, winnings, and associated costs. Mostbet also reserves the right to inform appropriate regulatory bodies, banks, payment processors, or law enforcement agencies about suspicious or prohibited conduct, along with relevant personal information, as permitted or required by law. You agree to cooperate fully with any investigation initiated by Mostbet or competent authorities and to provide any information reasonably requested to clarify or resolve suspected breaches of these Terms.

Restricted Countries (table)

Mostbet’s Services are not available in all jurisdictions, and access may be restricted based on legal, regulatory, or commercial considerations. The table below provides a non-exhaustive example of countries and territories where access to real-money gaming services from Mostbet may be restricted or prohibited. This list is illustrative and may not reflect the current or full set of restricted countries; you are responsible for ensuring that you are legally permitted to use online gambling services in your location.

If you are located in or a citizen or resident of any country where online gambling is illegal or where Mostbet chooses not to offer its Services, you must not attempt to register, deposit, or play for real money. Use of VPNs, proxies, or other technical means to disguise your location or to pretend to be accessing the Website from a different jurisdiction is strictly prohibited and may result in immediate Account closure and forfeiture of funds. Mostbet reserves the right to add to or remove from the list of restricted territories at any time based on legal developments and regulatory guidance. Continued use of the Services after such changes may be subject to additional verification or relocation requirements.

Privacy & Data Protection

Mostbet is committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws and industry standards. When you register and use the Services, Mostbet collects and processes personal information such as your name, contact details, date of birth, identification documents, transaction history, device information, and usage data. This information is necessary for the performance of the contract between you and Mostbet, including providing the Services, processing deposits and withdrawals, verifying your identity, and ensuring compliance with legal obligations such as anti-money laundering and responsible gambling requirements. By using the Website, you consent to the collection, use, storage, and disclosure of your personal information as described in these Terms and in the separate Privacy Policy available on the Website.

Your personal data may be processed by Mostbet and by carefully selected third-party service providers who assist in delivering the Services, including payment processors, identity verification companies, game providers, IT infrastructure providers, and analytics services. These third parties are required to protect your information, to use it only for the specified purposes, and to comply with relevant data protection standards. Personal data may be stored on servers located in different countries, and by using the Services, you acknowledge that your data may be transferred internationally, subject to appropriate safeguards where required by law. Mostbet implements technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration, including encryption, access controls, and regular security assessments.

You have certain rights in relation to your personal data, which may include the right to access, correct, or update your information, the right to request deletion or restriction of processing in certain circumstances, and the right to withdraw consent where processing is based on consent. You may also have the right to object to certain types of processing or to request data portability, subject to legal limitations and the need to retain some data for compliance purposes. If you wish to exercise any of these rights, you should contact Mostbet through the channels specified in the Privacy Policy. Mostbet will respond to such requests within a reasonable timeframe and in accordance with applicable law, but may require verification of your identity before acting on your request.

Mostbet retains personal data for as long as necessary to provide the Services, maintain business records, meet legal and regulatory requirements, resolve disputes, and enforce agreements. When data is no longer required for these purposes, it will be securely deleted or anonymised. You are responsible for keeping your Account details, such as email address and contact information, accurate and up to date, and for maintaining the confidentiality of your login credentials. If you believe that your privacy has been compromised or that there has been unauthorised access to your Account, you must notify Mostbet immediately so that remedial actions can be taken. Additional details about data processing practices, cookie usage, and tracking technologies can be found in the Website’s Privacy and Cookie Policies.

Account Suspension & Termination

Mostbet reserves the right to suspend, restrict, or terminate your Account at its sole discretion, subject to applicable laws and regulations, in a range of circumstances. These circumstances may include, but are not limited to, suspected or confirmed breach of these Terms, provision of false or misleading information, involvement in fraudulent or illegal activities, use of prohibited software or tools, or behaviour that jeopardises the safety, integrity, or reputation of the Services. Suspension may be temporary and used as a protective measure while investigations are conducted, while termination indicates that your Account is permanently closed. During suspension, you may be unable to make deposits, place bets, or request withdrawals, and Mostbet may hold funds pending the outcome of the investigation.

If your Account is terminated, Mostbet will, subject to any legal or regulatory restrictions and the results of any investigations, return any remaining legitimate real-money balance to you using an appropriate payment method, minus any amounts owed to Mostbet due to chargebacks, fees, or confirmed fraudulent activity. Bonuses, promotional credits, and associated winnings may be forfeited upon termination, particularly where termination results from serious breaches of these Terms. Mostbet may also be required by law to retain or freeze certain funds, for example, in response to an order from a court or regulatory body, and in such cases, you will be informed to the extent permitted by law. You have the right to contact customer support to request clarification regarding the reason for suspension or termination, and, where appropriate, to contest or appeal the decision.

You may choose to close your Account at any time by contacting customer support or, where available, by using the self-service functions on the Website. Before closing your Account, you should withdraw any remaining eligible funds, as access to the Account may no longer be possible after closure. If you close your Account for responsible gambling reasons, Mostbet strongly encourages you to also apply a self-exclusion to prevent re-opening or creating new accounts during the exclusion period. Mostbet will handle Account closure requests in a timely manner and in accordance with its regulatory obligations, including retaining necessary data for compliance and audit purposes. Once an Account is closed, future attempts to register may be refused, especially if the previous closure was due to misconduct, fraud, or self-exclusion.

Limitation of Liability

To the maximum extent permitted by applicable law, Mostbet, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or Services. This includes, without limitation, loss of profits, loss of data, business interruption, or damage to reputation, even if Mostbet has been advised of the possibility of such damages. Your use of the Services is at your own risk, and the Website and all games, information, and functionalities are provided on an “as is” and “as available” basis. Mostbet does not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components, although it will take reasonable steps to ensure a safe and reliable experience.

Nothing in these Terms excludes or limits Mostbet’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. To the extent that Mostbet is found liable for any direct damages arising from your use of the Services, such liability shall be limited, in the aggregate, to the lesser of the amount you have deposited into your Account in the three months prior to the event giving rise to the claim or a reasonable cap set in accordance with applicable consumer protection standards. This limitation is intended to reflect the inherently risky and discretionary nature of gambling activities, which you choose to engage in voluntarily.

Mostbet is not responsible for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, civil disturbances, industrial disputes, natural disasters, interruptions in telecommunications or power supplies, or the unavailability of public or private networks. In such circumstances, Mostbet may suspend or modify the Services until normal operations can be resumed. Mostbet is also not liable for the actions, omissions, or services of third-party providers, such as payment processors, internet service providers, or game developers, although it will exercise reasonable care in selecting and overseeing such partners.

You are solely responsible for any tax obligations that may arise from your use of the Services, including reporting and paying any taxes on winnings in accordance with the laws applicable in your jurisdiction, including Bangladesh where relevant. Mostbet does not provide tax advice and shall not be liable for any consequences arising from your failure to meet tax or reporting obligations. By using the Services, you acknowledge that you may lose money, that game outcomes are based on chance and probability, and that you are fully responsible for your gambling decisions and behaviour.

Complaints & Dispute Resolution

If you have a complaint or concern regarding the Services, including but not limited to game outcomes, transaction discrepancies, or the behaviour of Mostbet staff, you should contact customer support as your first point of contact. Complaints should be submitted as soon as reasonably possible after the issue arises and should include your Account details, a clear description of the problem, relevant dates and times, and any supporting evidence such as screenshots or transaction references. Mostbet will acknowledge receipt of your complaint and will aim to investigate and resolve it promptly, fairly, and transparently. Depending on the nature and complexity of the issue, resolution times may vary, but Mostbet will keep you informed of progress and any steps required from you.

If you are not satisfied with the initial response from customer support, you may escalate your complaint in accordance with the internal procedures described on the Website. This may involve review by a senior member of staff or a dedicated complaints team who will reassess the matter and provide a reasoned decision. Mostbet will maintain records of complaints and their outcomes to improve service quality and compliance. You must cooperate with the investigation, providing honest and complete information, and refraining from abusive or threatening behaviour during the process. Making false or malicious complaints may be considered a breach of these Terms and may result in appropriate action.

Where applicable under regulatory frameworks, you may have the right to refer unresolved disputes to an independent alternative dispute resolution (ADR) body or relevant regulatory authority. Details about any such ADR mechanisms, if available, will be provided on the Website or communicated to you as part of the complaints process. Decisions reached by ADR bodies may be binding or non-binding depending on the applicable rules, and both you and Mostbet may be required to abide by their determinations where mandated by law or licence conditions. Nothing in this section prevents you from pursuing legal remedies through the courts, subject to the Governing Law clause and any mandatory consumer protection provisions that apply to you.

Governing Law

These Terms, and any dispute, controversy, or claim arising out of or in connection with them or with your use of the Website and Services, shall be governed by and construed in accordance with the laws of the jurisdiction in which Mostbet is legally established and licensed to operate, unless mandatory legal provisions in your country of residence require otherwise. You acknowledge that the legal relationship between you and Mostbet is formed in that jurisdiction, and that any legal proceedings arising from this relationship may, subject to applicable laws and dispute resolution mechanisms, be brought before the competent courts of that jurisdiction. However, nothing in these Terms shall deprive you of any mandatory consumer protection rights provided under the laws of your habitual residence, where such rights cannot be lawfully excluded.

It is your responsibility to ensure that using the Services does not violate any laws, regulations, or legal restrictions in your jurisdiction, including any local rules that may apply to residents of Bangladesh. Mostbet does not represent or warrant that the Website or Services are appropriate, lawful, or permitted in every location, and access from certain territories may be restricted or prohibited. By using the Services, you confirm that you have obtained any necessary legal or tax advice relevant to your situation and that you are not acting in contravention of any applicable legal obligations. Mostbet reserves the right to take any actions necessary to comply with the laws and orders of competent authorities, including restricting access to the Services from certain locations or for specific individuals.

Final Provisions

These Terms constitute the entire agreement between you and Mostbet relating to your use of the Website and Services and supersede any prior agreements, understandings, or arrangements, whether written or oral, regarding the same subject matter. If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be interpreted in a manner consistent with applicable law to reflect the original intent as closely as possible, and the remaining provisions shall continue in full force and effect. Failure or delay by Mostbet in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy, and any single or partial exercise of a right or remedy shall not prevent further exercise of that or any other right or remedy.

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Mostbet. Mostbet may assign or transfer its rights and obligations, in whole or in part, to an affiliated company or as part of a corporate restructuring, merger, acquisition, or sale of assets, provided that such assignment does not adversely affect your statutory rights as a consumer. Any notices or communications required under these Terms may be provided electronically, including via email, in-Account messages, or notices displayed on the Website, and such communications shall be deemed received when sent or published, except where otherwise required by law.

By continuing to use the Services, you confirm that you have read, understood, and agreed to these Terms and that you will comply with all rules, policies, and guidelines referenced herein. You also acknowledge that gambling involves risk, that you may lose money, and that you are responsible for using the Services in a manner that is lawful, responsible, and consistent with your personal circumstances. If you do not accept these Terms in their entirety, you must stop using the Website immediately and close your Account. If you have any questions about these Terms, responsible gambling, or any aspect of the Services provided by Mostbet, you should contact customer support for clarification before proceeding.